Updates have broken pages, menus

Orla Kirwan

• April 21, 2026 11:34

Hi,

I have updates to Brizy Version 2.8.12 and Brizy Pro Version 2.8.6 and now my home page is completely haywire. The menus on other pages are not displaying correctly.

I have tried switching themes to a default Wordpress one from Blocksy but it doesn't help.

View: https://proconsult.ie/

Thanks,

Órla

0

• 

  Ariel H.

  • April 22, 2026 09:18
  • Edited

  Hi Orla,

  My apologies for the inconvenience.

  To help us investigate this further, could you please provide temporary access to your WordPress admin dashboard? This will allow us to take a closer look at your setup and identify the cause of the issue.

  Kindly send the following details to communitysupport@brizy.io:

  Community Post: https://support.brizy.io/hc/en-us/community/posts/34979171686674
  WordPress Admin URL:
  Username:
  Password:

  We’ll review it as soon as we receive the access.

  Best regards,  
  Ariel H.

  0
• 

  Ariel H.

  • April 22, 2026 09:19

  Hi Orla,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

  Best regards,
  Ariel H.

  0
• 

  Orla Kirwan

  • April 22, 2026 09:24

  Hi Ariel,

   

  Yes, I sent the email yesterday to communitysupport@brizy.io

   

  Thank you,

  Órla

  0
• 

  Ariel H.

  • April 22, 2026 09:46

  Hi Órla, please disregard the last message. We got the email. I will get back to you within the hour.

  0
• 

  Orla Kirwan

  • April 22, 2026 09:49

  - no worries.Had just sent again!

  Thanks

  0
• 

  Ariel H.

  • April 22, 2026 10:36

  Hi Órla,

  Thank you for your cooperation, we've now fixed the issue.

  

  Could you please test it on your end and let us know if everything is working as expected? If you need any further assistance or have any questions, feel free to reach out.

  Best regards,
  Ariel H.

  0
• 

  Orla Kirwan

  • April 22, 2026 10:54

  Hi Ariel,

  Thanks for fixing. It all looks good now.

  Warm regards,

  Órla

   

  0

Please sign in to leave a comment.