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6 comments

  • Ariel H.

    Hi Kristopher,  

    Thank you for contacting us.  

    There are some missing CSS files in the recent update, and this is currently being fixed.  

    You can manually upload the missing CSS files to your site by following the steps in this screencast:  
    https://youtu.be/UwV1MmpcssU  

    I’ve also attached the missing CSS files here. Please upload them to the following directory, as shown in the video:  
    /wp-content/plugins/brizy/public/editor-build/prod/editor/css/  

    If you run into any issues while following the steps, feel free to share temporary WP Admin access so we can take a closer look at the issue. You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

    Community post link: https://support.brizy.io/hc/en-us/community/posts/34782427510546  
    WordPress Admin URL:  
    Username:  
    Password:  

    Best regards,  
    Ariel H.

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  • Kristopher Marshall

    Fixed. Thank you for the quick response!

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  • Scott Cooper

    When is this going to get fixed in an update? It's broken my website twice now.

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  • KC George

    Hello Scott,

    The missing CSS files were due to a global block compilation bug in Brizy. This issue was fixed in Brizy 2.8.10. Following the release of this update, global blocks, which are being used on the website compile successfully. If you update to these Brizy versions, the above issue should not occur.

     

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  • Scott Cooper

    All I can tell you is my site was broken again yesterday, I had manually applied the CSS before. I went to plugin and updated everything, refreshed and it was still broken. Those are the versions I have. I had to add them back again manually to fix it.

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  • Ariel H.

    Hi Scott,

    You can also try making small adjustments to the affected blocks, such as temporarily adding a bit of padding to each block from top to bottom, then hitting Update. This forces the affected blocks to recompile and can help restore the layout properly.

    Here’s a short screencast from another customer demonstrating the process:
    https://youtu.be/k6KW04mBaYU

    You can try this in case you encounter the issue again.

    Best regards,
    Ariel H.

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