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Brizy page slow, images not loading, site seems broken

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3 comments

  • David Araujo

    Above are two screen captures of the same "about" page. The first is me trying to edit in Brizy. The second is me pulling up the page and I get missing images everywhere.

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  • Ariel H.

    Hi David,

    My apologies for the inconvenience this issue has caused.

    To help us investigate this further and work toward a solution, could you please provide temporary access to your WordPress admin dashboard, as well as FTP or cPanel access? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

    Community post link: https://support.brizy.io/hc/en-us/community/posts/34494680537234
    WordPress Admin URL:
    Username:
    Password:

    FTP/cPanel host address:
    Username:
    Password:

    Once we have this, we’ll take a closer look and update you as soon as possible.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi David,

    We’ve released Brizy 2.8.10 and Brizy Pro 2.8.4.

    Could you please update to the latest versions and let us know if there’s any improvement or if the issue still persists?

    We look forward to your feedback.

    Best regards,  
    Ariel H.

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