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Menu duplicated as text after update (Brizy 2.8.7 / Brizy Pro 2.8.3)

Comments

7 comments

  • Ariel H.

    Hi Silke,

    My apologies for the inconvenience.

    Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

    Community post link: https://support.brizy.io/hc/en-us/community/posts/34329669391762
    WordPress Admin URL:
    Username:
    Password:

    Best regards,  
    Ariel H.

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  • Ariel H.

    Hi Silke,

    I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Silke,

    Thank you for your patience. We’ve checked, and the issue is still occurring in the latest version.

    For now, we recommend continuing to use the current version on your website until we have a proper fix in place. We’ll keep you updated as soon as there’s progress on this.

    Please let us know if you have any questions in the meantime.

    Best regards,
    Ariel H.

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  • Ariel H.

    Hi Silke,

    We’ve released Brizy 2.8.10 and Brizy Pro 2.8.4.

    Could you please update to the latest versions and let us know if there’s any improvement or if the issue still persists?

    We look forward to your feedback.

    Best regards,  
    Ariel H.

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  • Silke Kargut

    Hi Ariel,

    unfortunately the issue still exists after updating Brizy and Brizy Pro to the current versions.
    Please see the attached images and the live website: https://www.conlean.ch
     
    Best regards,
    Silke
     
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  • Ariel H.

    Hi Silke,

    Thanks for the update.

    We found that the issue was caused by a conflict with Autoptimize. Once it was disabled, everything started working correctly again.

    Since you already have LiteSpeed Cache installed, using Autoptimize alongside it can lead to conflicts like this. Both plugins perform similar optimization tasks (such as minifying and combining CSS/JS), and running them together can sometimes break functionality or cause unexpected behavior. We recommend keeping only one optimization plugin active.

    Please let us know if everything looks good on your end or if you need any further help.

    Best regards,
    Ariel H. 

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  • Silke Kargut

    Hi Ariel,

    thanks a lot for your fast support! 
    Everything looks good on my end too. 

    Best regards,
    Silke

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