My Website Design with Brizy Pro is Quite Frustrating

Lawal Quadri

• March 24, 2026 14:16

Each time I try to save my design, I get this response:

This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Once I refresh, I will lose the design.

I'd appreciate it if I can get some support.

Thank you

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• 

  Ariel H.

  • March 24, 2026 14:33

  Hi Lawal,

  Thank you for contacting us.

  To help isolate the issue, please try the following steps:

  1. Temporarily disable all other plugins except Brizy and Brizy Pro.
  2. Switch to a default WordPress theme (like Twenty Twenty-One).

  These steps will help determine if the issue is being caused by a conflict with another plugin or your current theme.

  If the issue persists, please send us your site credentials so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/34279641144082
  • WordPress Admin URL:
  • Username:
  • Password:

  Looking forward to your update.

  Best regards,
  Ariel H.

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  Lawal Quadri

  • March 25, 2026 16:39

  Hello Ariel,

  
  

  Thank you for your response.

   

  I've done the two suggestions and there are still no changes.
  
  I'd appreciate your assistance here.
  
  Here's the details
  
  

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/34279641144082
  • WordPress Admin URL: 
  • Username: 
  • Password: 

  
  Attached below is the response I usually get when I attempt to save my edits.
  
  I'd be expecting your response.
  
  Thank you.

   

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  KC George

  • March 26, 2026 04:26

  Hello Lawal,

  I attempted to edit your homepage, but realized it was blank. I created a test page at https://qfactortechnology.com/wp/test/ and added some sample content to it. I was able to save the test page without encountering the error mentioned above. We were unable to replicate the error you have reported.

  Kindly sign into your WordPress Dashboard from a different browser and check if the above error persists.  

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  Lawal Quadri

  • March 26, 2026 14:40

  The issue is still persisting. I'd uninstall wordpress at this point and return here for a full support. It won't be fair that I actually paid for a pro version and still can't get anything done.

   

   

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  KC George

  • March 26, 2026 15:50

  Hello Lawal,

  When you said the issue persists, did it persist when testing using a different browser? We could not replcate the error on our end. We cannot fix an error if we cannot replacte it at our end.

  After unisntalling WordPress, could you reinstall it? We are here to offer you full support. Kindly let us know what support do you need from us.

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