Heart Attack with Brizy Updates Honestly - we can not be doing this

Edgar Atukunda

• March 17, 2026 05:43

After the update to 2.8.0, all websites were broken and we did upload the css files as given by you but after the new updates 2.8.4 and 2.8.2, the websites are a disaster again. You are actually giving us a full time job to baby sit the websites for just two updates and these patches ought to have fixed the first issue and not to demolish even the little we had uploaded even when it was not working perfect but at least the website was visible. we can disable automatic updates because the websites are too many to keep track of the manual updates so please help us ....

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  KC George

  • March 17, 2026 09:30

  Hello Edgar,

  Please update to Brizy 2.8.5 to resolve any fatal errors or critical errors you are seeing on websites running Brizy 2.8.4.

  

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  Edgar Atukunda

  • March 17, 2026 11:27

  I have just updated the plugin and still it does not work. 

  let me share the login details on email.

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  Ariel H.

  • March 17, 2026 11:44

  Hi Edgar,

  Could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

  Kindly send the following details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/34087283985938
  WordPress Admin URL:  
  Username:  
  Password:  

  We’ll be glad to assist as soon as we have access.

  Best regards,  
  Ariel H.

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  Josh Tew

  • March 17, 2026 15:54

  I'm having the same issue!

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  Ariel H.

  • March 17, 2026 15:58

  Hi Josh,

  Could you also please follow the steps outlined in the previous thread to send over your site credentials? This will help us investigate the issue further on our end.

  Thank you, and we’ll take a closer look as soon as we have access.

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  Edgar Atukunda

  • March 17, 2026 16:06

  Hi Ariel,

  I have sent the details on e-mail.

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  Ariel H.

  • March 18, 2026 08:50

  Hi Edgar,

  We haven’t received your site credentials yet. Could you please send them to communitysupport@brizy.io and include the reference 34087283985938 so we can quickly locate your request?

  Thank you, and we’ll take a look as soon as we receive them.

  Best regards,
  Ariel H.

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  Ariel H.

  • March 23, 2026 15:22

  Hi Edgar,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. 

  Best regards,
  Ariel H.

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  Edgar Atukunda

  • March 24, 2026 03:06

  I did send through the credentials via email but there was no help at the time since i received feedback that was still to wait for the update patch. 

  After numerous patches, the sites seem to be okay-ish for now with a few persisting challenges that were there before the update so all is good.

  One to note of the challenges is that the mega menu no longer allows lowercase its all enforced in uppercase for all the contents even when it shows lower case in the brizy development, it shows uppercase in live and this is for all the websites i have that use the mega menu component. 

  The AI component is still lacking, like a lot for example if i have already started on the website and i want ai builder to build a page with the blocks, there is no reason why it should ask me whether to pick data from google or manual entry, i just need the page created and all this data is already in the project and the AI we want atleast for me is where we can as well automate mobile optimization.

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  Ariel H.

  • March 24, 2026 09:16

  Hi Edgar,

  Thank you for the update.

  Regarding the mega menu issue, there are text transformation settings available (such as forcing uppercase or lowercase), so we’d like to confirm if any of these might be affecting the menu. In the example below, “Our Designs” was intentionally formatted with only the first letters capitalized, while the rest of the menu items are fully uppercase.

  

  As for the AI Builder, it is currently designed to generate content based on either a Google Business Profile or manual input. Unfortunately, it does not yet have the ability to read or pull data from content that already exists within the project.

  I agree that being able to reuse existing project data and automate tasks like page creation or mobile optimization would be very helpful. If this is something you’d like to see in the future, I recommend submitting your suggestion on our Ideas and Roadmap page: https://www.brizy.io/ideas-and-roadmap. Our team regularly reviews feedback there to help prioritize improvements.

  Apologies for the inconvenience, and thank you for your understanding.

  Best regards,
  Ariel H.

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