Not able to edit using Brizy Editor
Hey I know this issue comes up from time to time - can't tell if this is different and not sure how to troubleshoot.
As of last night I was able to open a page on my site and edit using Brizy. Today though it's not letting me edit. The loading spinner just spins and never loads the page.
Also I noticed that I wasn't able to save a page either, and that happened right before this "can't edit using Brizy" issue popped up.
Is there any report of systems being down at all or anything that might cause this? Any ideas of troubleshooting?
Fritz
-
Hi Michael,
My apologies for the inconvenience.
Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:
- Community post link: https://support.brizy.io/hc/en-us/community/posts/34073207321234
- WordPress Admin URL:
- Username:
- Password:
Best regards,
Ariel H.0 -
Hey Ariel - I got this sorted out a little later. It was a version mismatch issue.
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