Anothersite broken...

Chartron Grégoire

• March 13, 2026 13:34
• Edited

Hy,

I manage 50 websites that I have created with brizy pro for my clients in 4 years.

I love working with brizy and my clients also !

But the last updade 2.8.0 yesterday was a reel nightmare... :-(

I spend 5 hours yesterday tring to fix CSS problems on several websites....

The updates 2.8.1 and 2.8.2 are a little bit better and a big part of the css problems seem to be solved.

Nevertheless, I steel have a big issue with this website and Brizy (not about cache).

https://www.roche-loire.com/

The last version is installed, but the CSS display problem is still here...

Can you quickly fix the problem or give me a solution, please?

Best regards

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• 

  KC George

  • March 13, 2026 13:55

  Hello Chartron,

  We apologize for the inconvenience. If you have access to "File Manager" in your hosting control panel, kindly download the CSS file from https://jmp.sh/XSTZzOUo and upload to the following folder and purge server cache to fix the issue. 

  /wp-content/plugins/brizy/public/editor-build/prod/editor/css

  If you need help with uploading the file, please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/33961175981330
  • WordPress Admin URL: 
  • Username
  • Password

  Your email should include a link to this thread's URL, otherwise we will be unable to reference your support ticket. Sending a password reset link is insufficient. Please notify us in this thread when you send us the email.

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  Chartron Grégoire

  • March 13, 2026 14:17

  Thanks KC,

  I have uploaded the CSS file.

  It's now better, but there are still some little problems that you can see below.

  Can you help me to fix it please ?

  

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  KC George

  • March 13, 2026 14:43
  • Edited

  Hello Chartron,

  Kindly visit https://jmp.sh/ufDJvmM6 and download the preview.pro.min.css file by selecting the download option
  

  Upload the above CSS file to the following folder, clear server cache and check if the menu issue resolves.

  /wp-content/plugins/brizy-pro/public/editor-build/prod/css/

   

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  Chartron Grégoire

  • March 13, 2026 14:48

  Done, but not resolved.

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  KC George

  • March 13, 2026 14:55

  Hello Chartron,

  Can you send us the site credentials following the instructions in my first comment above?

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  Chartron Grégoire

  • March 13, 2026 15:08

  Ok, done by email ;-)

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  Ariel H.

  • March 13, 2026 15:18

  Hi Chartron,

  Thank you for sharing the site credentials with us.

  However, it appears that the account currently does not have Administrator access, which prevents us from inspecting the website. Could you please update the user role to Administrator so we can continue checking the issue on our end?

  

  Looking forward to your update.

  Best regards,
  Ariel H.

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  Chartron Grégoire

  • March 13, 2026 15:25

  Oups, done, you are now admin of both.

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  Ariel H.

  • March 13, 2026 17:35

  Hi Chartron,

  We’ve reverted Brizy Free and Brizy Pro to version 2.8.0 and applied a manual fix to the pages to address the issue.

  We apologize for the inconvenience. The issue with the latest version is currently being worked on by our developers. In the meantime, we’ve temporarily disabled automatic updates on your website to prevent the problem from occurring again.

  Best regards,
  Ariel H.

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  Leonel Ibarra

  • March 13, 2026 20:40

  I have the same issue in several of my sites, like this one:
  
  https://hr.imperialcounty.org/

  I followed KC George instructions and installed both css as instructed, my site is better but sitll issues similas to Chartron. How ca I revert to Brizy versions 2.8.0 ? They're not available in the brizy support site. 

  Regards,

   

  Leonel

   

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  KC George

  • March 16, 2026 04:08

  Hello Leonel,

  Please find Brizy 2.8.0 and Brizy Pro 2.8.0 ZIP files at https://jmp.sh/Vh0Fcu0t 

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  Georg Lagner

  • March 16, 2026 11:35

  Manually going back to 2.8. restored my pages, but first i tried an update to 2.8.3 which didnt fix the problem. i dont know what the issue is, but i brizy needs to make sure that there are safe and tested migration processes in place that dont break sites, and in case something really went wrong a restoration mechanism to the former version needs to exist as a failsafe. 

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  Ariel H.

  • March 16, 2026 11:41

  Hi Georg,

  Thank you for reaching out, and we sincerely apologize for the inconvenience this issue has caused.

  If possible, could you please provide access to your website so we can take a closer look and apply a temporary fix?  You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/34005559873170
  WordPress Admin URL:
  Username:
  Password:

  Best regards,  
  Ariel H.

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  KC George

  • March 17, 2026 11:05

  Hello Leonel and Georg,

  Kindly update to Brizy 2.8.5 and check if it fixed the issue.

  

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  Georg Lagner

  • March 18, 2026 08:32

  yes it did solve the problem

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