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Getting Out of Memory Error Continuesly

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3 comments

  • Ariel H.

    Hi Sankar,

    Thank you for contacting us.

    Please try using a different browser and see if this makes any difference.

    Also, could you confirm whether the issue can be replicated with all other plugins disabled, except for Brizy and Brizy Pro? Additionally, please try switching to a different theme and let us know if that changes anything.

    If the issue persists, we’ll need to inspect it directly from your WP Admin page. Please add us as an Administrator to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

    Community post: https://support.brizy.io/hc/en-us/community/posts/33059730237842
    WordPress Admin URL:  
    Username:  
    Password:  

    Please make a full backup of your site as a precaution.

    Best regards,  
    Ariel H.

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  • Sankar P

    WordPress Admin URL:  *****
    Username:  ****
    Password:  ****

    0
  • Ariel H.

    Hi Sankar,

    Thank you for the update.

    We’re currently unable to replicate the issue on our end, as shown in this screencast:
    https://streamable.com/is1k62

    Could you please try using a different browser or testing it from another computer? If the issue still occurs, we’d appreciate it if you could provide the exact steps that lead to the problem so we can better understand and investigate it.

    Looking forward to your update.

    Kind regards,  
    Ariel H.

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