Brizy Wordpress Plugin Breaks Site

Carlos Zuniga

• January 27, 2026 21:38

After doing my troubleshooting assessment, it turns out that it's the "Latest Update" breaks the site entirely. I need revert back to the previous version in order for my websites to function properly. Please Help!

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  KC George

  • January 28, 2026 07:34

  Hello Carlos,

  Are you referring to https://zunigacreative.com? We see the design at https://jmp.sh/3OrEkfZC when visiting your website and its looks good.   

  Do you still need older versions of Brizy and Brizy Pro? Kindly let us know the Brizy and Brizy Pro versions you are currently using.

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  Carlos Zuniga

  • January 28, 2026 08:02

  Yes, I am forced to use Brizy Pro Version 2.7.9 because the new version 2.7.15 breaks my entire site.
  Let me update to version 2.7.15. This way you can see for yourself. Try now please.
  
  
  
  

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  Carlos Zuniga

  • January 28, 2026 08:04

  

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  KC George

  • January 28, 2026 08:24

  Hello Carlos,

  Can you please click on the "Update Now" option you see just below the Brizy Pro plugin and chck if that makes a difference?

   

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  Carlos Zuniga

  • January 28, 2026 08:26

  Nothing. Same results.

  

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  KC George

  • January 28, 2026 08:33

  Hello Carlos,

  Kindly download the previous versions of Brizy and Brizy Pro at https://jmp.sh/LOF5AYTX

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  Carlos Zuniga

  • January 28, 2026 08:35

  

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  KC George

  • January 28, 2026 09:17
  • Edited

  Hello Carlos,

  Could you upload the Brizy and Brizy Pro versions we have provided above?

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  Carlos Zuniga

  • January 28, 2026 09:43

  

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  KC George

  • January 28, 2026 09:48

  Hello Carlos,

  Can we look at your WordPress dashboard to help you resolve this issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/32877564088594
  • WordPress Admin URL: 
  • Username
  • Password

  Your email should include a link to this thread's URL, otherwise we will be unable to reference your support request. Please notify us in this thread when you send us the email.

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  Carlos Zuniga

  • January 28, 2026 19:46

  Wordpress Credentials have been emailed to communitysupport@brizy.io 

  with these answered:

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/32877564088594
  • WordPress Admin URL: 
  • Username
  • Password

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  Ariel H.

  • January 29, 2026 08:54

  Hi Carlos,

  The issue has now been fixed. Please check on your end and let us know if you have any further questions or if there’s anything else we can help with.

  

  If this happens again, you can resolve it by making a minor edit to any block—for example, temporarily changing the width from Full to Boxed, then reverting it and updating the page. This will force the page to recompile.

  Best regards,
  Ariel H.

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  Carlos Zuniga

  • January 29, 2026 09:28

  Thank you, I have temporarily disabled the country blocker. 

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  Ariel H.

  • January 29, 2026 09:36

  Hi Carlos, we’ve replied to you in the previous thread, your site should be working now. If it doesn’t appear to be working on your end, please try clearing your browser cache or using another browser.

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