Spinning when I try to change background

Creativesoul Photography

• January 27, 2026 20:46

Hello, 

I am having an issue receiving a spinning icon when i try to modify the background image in Brizy.  I've tried putting my Wordfence plugin in learning mode and disabled Jetpack.  Not sure what else to do? 

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  KC George

  • January 28, 2026 07:08

  Hello there,

  Can we take a look at your WordPress dashboard to help you resolve this issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/32876644532754
  • WordPress Admin URL: 
  • Username
  • Password

  Your email should include a link to this thread's URL, otherwise we will be unable to reference your support request. Please notify us in this thread when you send us the email.

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  Creativesoul Photography

  • January 28, 2026 14:01

  Hello, thanks for getting back to me.  I was finally able to get it to work.  Looks like it was a plugin issue.  Thanks so much! 

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