Unable to Activate Brizy Pro License – Error 403

Roberta Cuffin

• January 14, 2026 00:18

Hello,

I'm experiencing an issue while trying to activate my Brizy Pro license on my WordPress site. I have attempted to activate it multiple times and get the following error message:

The remote server response code is 403.

I understand that your system might be blocking the IP address that the domain is on.  Can you please whitelight my ip address so that I can activate my license? 

The domains IP address is 162.0.209.127

Thank you in advance for your help.

 

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  Ariel H.

  • January 14, 2026 08:55

  Hi Roberta,

  Thank you for contacting us.

  Could you please provide us with temporary access to your WordPress Admin dashboard (with administrator rights) along with your license key, and send the following details to communitysupport@brizy.io)?

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/32527158637074
  WordPress Admin URL:
  Username:
  Password:
  License Key:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 22, 2026 09:12

  Hi Roberta,

  Thank you for your cooperation.

  Brizy Pro is now activated on your website. Please feel free to check on your end and let us know if you need any further assistance.

  

  Best regards,  
  Ariel H.

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  Ariel H.

  • February 03, 2026 14:28

  Hi Christian,

  We’ve manually activated your license on our end, so you should be all set now.

  

  For faster assistance in the future, we recommend submitting your request first through our community portal here: https://support.brizy.io/hc/en-us/community/posts/new

  Once you’ve posted your support request, please send your credentials to communitysupport@brizy.io. This way, we’ll receive a notification right away and can assist you more quickly.

  Thank you for your cooperation.

  Kind regards,  
  Ariel H.

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  Christian Olsson

  • February 03, 2026 15:15

  Great! Thank you! 🙏

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