Seite lädt nicht

Heike Baumgärtner

• January 09, 2026 15:37

Hallo,

nachdem ich Brizy, Brizy Pro und WordPress aktualisiert habe, war die Seite durcheinander. Die Slider standen untereinander. Ich habe ein anderes Plugin deaktiviert, jetzt stimmt zwar wieder alles, aber ich kann die Seite nicht aufrufen und bearbeiten. Ich sehe nur ein drehendes Rad ... kann mir jemand helfen?

Dankeschön und liebe Grüße, Heike

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  Ariel H.

  • January 09, 2026 23:38

  Hi Heike, 

  Thank you for contacting us.

  This issue often happens on sites using Wordfence or similar security plugins. Disabling the firewall or setting it to learning mode can usually resolve the problem. More information is available here: https://help.elegantthemes.com/en/articles/2395855-how-to-fix-saving-issues-while-wordfence-plugin-is-enabled.

  If this is not the case, please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled? Also, try using another theme and see if this makes any difference?

  If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post https://support.brizy.io/hc/en-us/community/posts/32427059653138
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 12, 2026 12:38

  Hi Heike,

  Thank you for your cooperation.

  Upon checking, the issue is caused by a conflict with the Real Cookie Banner plugin. When this plugin is disabled, the issue no longer occurs.

  

  We recommend keeping Real Cookie Banner disabled while editing your pages. Once you’ve finished and published your changes, you can safely enable it again.

  You may also consider reporting this to the plugin’s developers so they’re aware of the issue and can possibly offer a solution.

  Please let us know if you have any questions or need further assistance.

  Kind regards,
  Ariel H.

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  Heike Baumgärtner

  • January 12, 2026 13:50

  Hallo Ariel,

  vielen, vielen Dank! Ich habe es eben ausprobiert, so funktioniert es tatsächlich. Den Entwicklern habe ich schon geschrieben.

  Danke!

  Liebe Grüße,
  Heike

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