Brizy Pro: License Expired

Tirivashe Mundondo

• December 17, 2025 09:33

My licences have expired despite having renewed the subscriuption and I have no option to input a new licence in Brizy Pro Wordpress. Pleae help

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  Ariel H.

  • December 17, 2025 10:19

  Hi Tirivashe,

  Thank you for contacting us.

  Could you please provide temporary access to your WP Admin so we can take a closer look at your site? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31913350892690
  WordPress Admin URL:
  Username:
  Password:

  Also please include the License Key so we could try it.

  Best regards,
  Ariel H.

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  Ariel H.

  • December 17, 2025 12:39

  Hi Tirivashe, 

  Thank you for your cooperation. 

  It appears that White Label is enabled on this website. To access the license activation tab, please follow the steps outlined in this link: https://support.brizy.io/hc/en-us/articles/360040492831-How-to-activate-the-white-label

  Once you have access to the White Label menu, the Activations tab should become available.

  Alternatively, you can choose to make the Activations tab visible without White Label access, as shown in the screenshot below: 

  

  We have already activated the license on your behalf; in case it happens again you can refer to the above steps.

  Best regards,
  Ariel H.

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