Not updating breaks the site

Ws Lab

• December 17, 2025 02:53

I have multiple sites with brizy. But all have this error:

The solution is just to update both brizy pro and free. But this is unacceptable. How do I make sure for Brizy not to break my site if I forget to update?

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  Ariel H.

  • December 17, 2025 09:48

  Hi Ws Lab,

  Thank you for contacting us.

  Critical errors like this are usually caused by a plugin conflict. Since you’re experiencing the same issue across multiple websites, it’s likely that there’s a common plugin installed on all of them that’s triggering the issue every time you update.

  To help us identify the exact cause and make sure this doesn’t happen again, could you please provide temporary access to one of the affected websites? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/31906705496082
  WordPress Admin URL:
  Username:
  Password:

  cPanel/FTP host address:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Cadillac News

  • December 17, 2025 14:15

  I am having similar issues. 

  The root cause, in my case, is one or the other of the Free and Pro plugins not updating properly.  I see it both ways with this last update.  Some fail to update Brizy, others fail to update Brizy Pro leaving the site in an unusable state because the plugins don't match.

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