2 of our 4 websites have problems loading brizy editor since the newest update
We have 4 websites with Brizy and Brizy Pro. All Websites are running WordPress 6.9, Brizy 2.7.19 and Brizy Pro 2.7.11.
But only two of them can be edited via Brizy anymore. The other two show .js errors in the browser developer console when trying to edit a site with Brizy. The loading circle is showing infinitely.
We tried disabling security and cache plugins but with no success. Do you know anything we can try out?
JQMIGRATE: Migrate is installed, version 3.4.1
editor.min.js?ver=344-wp:1 Missing I18n Initialization
t @ editor.min.js?ver=344-wp:1
n @ editor.min.js?ver=344-wp:1
19133 @ editor.min.js?ver=344-wp:1
r @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
r.O @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1Understand this warning
editor.min.js?ver=344-wp:1 editor bootstrap error TypeError: Cannot read properties of undefined (reading 'wp')
at editor.min.js?ver=344-wp:1:3757732
at editor.min.js?ver=344-wp:1:3757853
at 19133 (editor.min.js?ver=344-wp:1:3759406)
at r (editor.min.js?ver=344-wp:1:4866820)
at editor.min.js?ver=344-wp:1:4870237
at r.O (editor.min.js?ver=344-wp:1:4867100)
at editor.min.js?ver=344-wp:1:4870252
at editor.min.js?ver=344-wp:1:4870258
(anonymous) @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
19133 @ editor.min.js?ver=344-wp:1
r @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
r.O @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1Understand this error
editor.min.js?ver=344-wp:1 Missing I18n Initialization
t @ editor.min.js?ver=344-wp:1
n @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
19133 @ editor.min.js?ver=344-wp:1
r @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
r.O @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.min.js?ver=344-wp:1Understand this warning
editor.min.js?ver=344-wp:1 Missing I18n Initialization
t @ editor.min.js?ver=344-wp:1
n @ editor.min.js?ver=344-wp:1
(anonymous) @ editor.pro.min.js?ver=344-wp:2
(anonymous) @ editor.pro.min.js?ver=344-wp:2
(anonymous) @ editor.pro.min.js?ver=344-wp:2Understand this warning
react-dom.js?ver=344-wp:2 Error: Missing configuration
at va (editor.min.js?ver=344-wp:1:207083)
at editor.min.js?ver=344-wp:1:402606
at ht (react-dom.js?ver=344-wp:2:45667)
at dr (react-dom.js?ver=344-wp:2:54775)
at Qs (react-dom.js?ver=344-wp:2:122172)
at wl (react-dom.js?ver=344-wp:2:88331)
at bl (react-dom.js?ver=344-wp:2:88259)
at yl (react-dom.js?ver=344-wp:2:88122)
at il (react-dom.js?ver=344-wp:2:84974)
at ol (react-dom.js?ver=344-wp:2:83532)
ar @ react-dom.js?ver=344-wp:2
t.callback @ react-dom.js?ver=344-wp:2
at @ react-dom.js?ver=344-wp:2
Jr @ react-dom.js?ver=344-wp:2
Zr @ react-dom.js?ver=344-wp:2
Gr @ react-dom.js?ver=344-wp:2
(anonymous) @ react-dom.js?ver=344-wp:2
xl @ react-dom.js?ver=344-wp:2
ol @ react-dom.js?ver=344-wp:2
v @ react.js?ver=344-wp:2
fe @ react.js?ver=344-wp:2Understand this error
react-dom.js?ver=344-wp:2 Uncaught Error: Missing configuration
at va (editor.min.js?ver=344-wp:1:207083)
at editor.min.js?ver=344-wp:1:402606
at ht (react-dom.js?ver=344-wp:2:45667)
at dr (react-dom.js?ver=344-wp:2:54775)
at Qs (react-dom.js?ver=344-wp:2:122172)
at wl (react-dom.js?ver=344-wp:2:88331)
at bl (react-dom.js?ver=344-wp:2:88259)
at yl (react-dom.js?ver=344-wp:2:88122)
at il (react-dom.js?ver=344-wp:2:84974)
at ol (react-dom.js?ver=344-wp:2:83532)
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Hi R L,
Thank you for reaching out to us.
Could you please confirm if you can replicate the issue with all other plugins besides Brizy and Brizy Pro disabled? Also, try using another theme and see if this makes any difference?
If the issue continues, this is something we need to inspect from your WP Admin page. Please add us as an Admin user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io
Community Post link: https://support.brizy.io/hc/en-us/community/posts/31714857525906
WordPress Admin URL:
Username:
Password:Please make a full backup of your site as a precaution.
Best regards,
Ariel H.1 -
Hello Ariel,
thank you very much for your help. You were right, disabling Real Cookie Banner made Brizy work again.
Do you have any idea what we could do to have Real Cookie Banner and Brizy work together with the current versions?
Best Regards
0 -
Hi RL,
I’m glad to hear that disabling Real Cookie Banner made Brizy work again.
The best next step is to reach out to the Real Cookie Banner support team and report the conflict, as they may need to adjust how their scripts are handled on Brizy-built pages. In the meantime, you can disable the plugin while working on your Brizy pages, then enable it again once you’re done updating or publishing your site.
If you need help testing anything further, just let me know.
Best regards,
Ariel H.1
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