Menu (jump to contact form) not working on mobile

Andreas Kretschmer

• November 11, 2025 12:14

Hey there!

I recently made some changes on our contact form and realised, that the CTA button in our header ("kontaktiert uns unverbindlich") didn't work anymore. Clicking/tapping it is supposed to scroll to the end of the page to the contact form. I thought I fixed it by re-linking it to the form again. Now it works again - but not on mobile browsers.
Take this page:
https://thestreetradio.com/hochzeits-dj-berlin/

If I click the red text "kontaktiert uns unverbindlich" on my mac, it works.
If I use my phone (chrome or safari), nothing happens.

Can you please help me out here?

 

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  Ariel H.

  • November 11, 2025 12:33

  Hi Andreas,

  Thank you for reaching out. The issue you’re experiencing could be related to caching. Could you please try clearing or purging your caching plugin or any server-side cache?

  If the issue persists, kindly provide your site credentials (WordPress admin URL, username, and password) so we can take a closer look and help resolve it. Please send the below details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30969183288850
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Andreas Kretschmer

  • November 11, 2025 13:26

  hey Ariel,

  thanks for the quick response. Flushing the cache fixed it! That was an easy one. Have a great day!
  
  cheers!

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