upgrade is craching all my pages!!!

Milton Satoshi Junior

• November 10, 2025 13:51

Ao procurar ajuda sobre este problema, poderão ser-lhe pedidas algumas das seguintes informações:
WordPress versão 6.8.3
Tema activo: Hello Elementor (versão 3.4.5)
Plugin actual: Brizy Pro (versão 2.7.8)
PHP versão 8.2.23



Detalhes do erro
================
Um erro do tipo E_ERROR foi causado na linha 6 do ficheiro /home2/lanca982/metropolitan-dream.imoveisdealtopadraorio.com.br/wp-content/plugins/brizy-pro/content/placeholders/post-loop.php. Mensagem de erro: Class BrizyPro_Content_Placeholders_PostLoop contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (BrizyPlaceholders\PlaceholderInterface::support)

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  Ariel H.

  • November 10, 2025 14:28

  Hi Milton,

  Please provide us with temporary access to your WP Admin page so we can take a look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30942429611410
  WordPress Admin URL:
  Username:
  Password:

  We will also need access to cPanel or your hosing console so we can further investigate the issue.
  cPanel login URL:
  Username:
  Password:

  Looking forward to your response.

  Best regards,
  Ariel H.

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  Milton Satoshi Junior

  • November 10, 2025 14:42

  i already sent 2 sites that went down but no answer

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  Ariel H.

  • November 10, 2025 14:56

  Hi Milton,

  When sending your site credentials to this email address, please follow the format outlined in our previous email. This helps us locate your request more easily, as we receive multiple sets of credentials through this account.

  We recently received credentials for https://metropolitan-dream.imoveisdealtopadraorio.com.br — could you please confirm if this is your website?

  Also, the cPanel credentials provided are incorrect. We need access to cPanel through this link: https://tregra.imoveisdealtopadraorio.com.br/cpanel.

  Looking forward to your response.

  Best regards,
  Ariel H.

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  Milton Satoshi Junior

  • November 10, 2025 17:26

  yes, they are!

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  Milton Satoshi Junior

  • November 10, 2025 17:27

  one more site went down! im really nervous!

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  Milton Satoshi Junior

  • November 10, 2025 17:27

  worry!!!

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  Milton Satoshi Junior

  • November 10, 2025 17:28

  and there is no response in my email! im getting pretty worry!

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  Ariel H.

  • November 11, 2025 08:18

  Hi Milton,

  Thank you for the update.

  We haven’t yet received the correct cPanel credentials, and it seems that the website metropolitan-dream.imoveisdealtopadraorio.com.br is no longer accessible at the moment. To proceed with troubleshooting and help you fix the issue, could you please provide:

  1. Your WordPress admin login URL, along with the username and password.
  2. The correct cPanel access details (URL, username, and password).

  Please send the above details to communitysupport@brizy.io and include 30942429611410 in the subject line.

  Once we have these details, we’ll be able to investigate the issue.

  Looking forward to your response.

  Best regards,
  Ariel H.

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