Brizy Update site crash
Hi there,
I have multiple websites that crashed after the latest Brizy update (the basic Brizy, not the pro version). The only thing that helps is restoring an old backup, but then the site crashes again once Brizy is updated. What should I do?
Thanks in advance.
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Hi Lenie,
Thank you for contacting us.
Please provide us with temporary access to your WP Admin page so we can investigate the issue. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.
Community Post link: https://support.brizy.io/hc/en-us/community/posts/30942134530450
WordPress Admin URL:
Username:
Password:Looking forward to your response.
Best regards,
Ariel H.0 -
Hi Lenie,
Thank you for your cooperation.
We’ve updated Brizy and Brizy Pro on both of your websites by deleting and reinstalling the plugins. On strandhoteldelogerij.nl, we found that the issue was caused by a conflict with the Weather Atlas Widget plugin. We’ve disabled this plugin to prevent the error from appearing on the homepage.
We recommend reaching out to the developers of the Weather Atlas plugin to report the conflict — they may be able to provide a fix or an alternative solution.
Best regards,
Ariel H.0 -
Thanks Ariel! I hope my other websites don't have the same issue.
Best regards,
Lenie
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