Unable to save a layout

M R

• October 24, 2025 13:15

I use Brizy Pro and cannot save entire pages. The blocks work, but the entire page layout does not. A preloader is visible and does not disappear. What can I do? Another error is that when I save blocks, then export them and want to use them on another page, no preview image is visible.

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  Ariel H.

  • October 24, 2025 13:31

  Hi Martin,

  Thank you for contacting us.

  To help isolate the issue, please try the following steps:

  1. If you’re using Wordfence, switch it to Learning Mode and check if this resolves the issue.
  https://help.elegantthemes.com/en/articles/2395855-how-to-fix-saving-issues-while-wordfence-plugin-is-enabled

  2. Temporarily deactivate all other plugins except Brizy and Brizy Pro.

  3. Switch to a default WordPress theme (such as Twenty Twenty-One) and test again.

  These steps will help determine if the issue is being caused by a conflict with another plugin or your current theme.

  If the issue persists, please send us your site credentials so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30504283610002
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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