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Publish to custom domain – GoDaddy Secure Connection Failed

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3 comments

  • KC George

    Hello Douglas,

    While the A and CNAME records point to the location of your website, the MX record points to your mail server, which is where you host your emails. After signing up with Goaddy email service, your client can later add relevant MX Record to point the domain to the appropriate mail server following the procedure at https://www.godaddy.com/en-in/help/add-an-mx-record-19234

    In order for the domain to point to the Brizy Cloud hosted website, kindly add the required CNAME record as well. If you continue to see the SSL error after adding the CNAME record, kindly get back to us.

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  • Douglas Lufkin

    Thanks for clarifying that for me!

    We've got the A and CNAME records corrected:

     

     

    ... but when we try to view the site, we get a blank page that says "Project not configured". 

    Where does this problem lie, and how do we resolve it?

    Many thanks!

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  • KC George

    Hello Douglas,

    Please check https://www.maryanneslack.com now. It should work fine. If you continue to see an error, kindly reload the page in your browser by selecting the "Reload" icon in the browser addres bar.

    We have recently revised the procedure to add a custom domain. You can see the revised procedure at https://support.brizy.io/hc/en-us/articles/360041764052-Add-A-Custom-Domain.  You had not completed the revised process and hence the custom domain was not connected.   

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