Execution stopped. Attempt to save invalid project data.

Wander de Bode

• October 16, 2025 08:31

Dear Brizy Support,

Since today, I have been receiving this message:
Execution stopped. Attempt to save invalid project data.

How can i fix this?

Thanks for the support.

Wander

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  Wander de Bode

  • October 16, 2025 08:53

  Please let me know where I can send the temporary login credentials for the website.

  0
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  Ariel H.

  • October 16, 2025 09:07

  Hi Wander,

  Thank you for contacting us.

  Please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/30270533841554
  WordPress Admin URL:
  Super Admin Username:
  Password:

  Also, to help us better understand and replicate the issue, could you please let us know the exact steps that lead to the "Execution stopped. Attempt to save invalid project data." message?

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Wander de Bode

  • October 16, 2025 09:11

  If all goes well, you have received my details.

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  Ariel H.

  • October 16, 2025 10:01

  Hi Wander, thank you for your cooperation. Please also send your License Key to the same email address so we can attempt to activate the license remotely.

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  Wander de Bode

  • October 16, 2025 10:17

  I have sent the license key

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  Ariel H.

  • October 16, 2025 11:25

  Hi Wander,

  Thank you for your cooperation. We've now raised this issue to our senior support team. This could take some more time to fix. I will get back to you  as soon as I have any new updates. We apologize for the inconvenience.

  Best regards,
  Ariel H.

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  Wander de Bode

  • October 16, 2025 13:56

  What is the expectation that this will be further addressed?
  Because it is a functional website where customers end up.
  
  Thanks for the support!

   

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  Ariel H.

  • October 16, 2025 14:24

  Hi Wander,

  We don’t have an update yet, but rest assured that we’ve marked this issue as urgent. As soon as I receive any news from our developers, I’ll reach out to you right away.

  Thank you for your patience and understanding.

  Kind regards,
  Ariel H.

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  Wander de Bode

  • October 16, 2025 14:58

  Thanks!

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  Wander de Bode

  • October 17, 2025 09:07

  Is there any more known by now about what is going on?

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  Ariel H.

  • October 17, 2025 10:53

  Hi Wander,

  We’ve fixed the issue on your website, the license should be working properly. This issue sometimes occurs on newly migrated websites, where our developers need to manually activate the license.

  Our apologies for the delay, and thank you for your patience while we resolved this.

  Best regards,
  Ariel

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  Wander de Bode

  • October 17, 2025 13:04

  Thank you so much for the support. I am very happy with it. By the way, the website is not a newly migrated website, perhaps good for you to know and maybe you can use this information.

  Thanks again for the support!

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  Wander de Bode

  • November 04, 2025 19:37

  Dear Brizy Support,

  Since today i have the same problem again, I have been receiving this message:
  Execution stopped. Attempt to save invalid project data.

  How can i fix this and why is this for the second time?

  Thanks for the support.
  I have also send my wordpress data for the support to communitysupport@brizy.io.

  Wander

  1
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  Ariel H.

  • November 05, 2025 08:16

  Hi Wander, my apologies for the inconvenience. We’re currently investigating the issue and I’ll get back to you as soon as I have an update.

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  Wander de Bode

  • November 05, 2025 09:24

  Thanks, the last time you fixed the issue on your website, the license should be working properly. This issue sometimes occurs on newly migrated websites, where our developers need to manually activate the license.
  
  But perhaps it is good to know what could be causing this,
  because I have not changed anything on my website itself.
  
  Can you give me an indication of when this might be resolved?

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  Ariel H.

  • November 05, 2025 09:38

  Hi Wander,

  Thank you for your message. Our senior team is still investigating the issue, but we don’t have an exact ETA yet. I’ll reach out as soon as it’s resolved.

  Since no changes were made on your end, it’s possible that your server is being blocked by our license server. Could you please confirm if your site is hosted on a shared hosting plan? We can try whitelisting the IP address to help prevent this from happening again.

  Best regards,
  Ariel H.

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  Wander de Bode

  • November 05, 2025 09:50

  Yes, that's correct, this is shared hosting.

  I don't know the IP address being used. I host at transip.nl
  Perhaps you can check this of have a other solution. 
  
  Thanks,
  Wander

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  Ariel H.

  • November 05, 2025 12:20

  Hi Wander, thank you for your patience. This issue may take a bit more time to resolve, but I’ll get back to you as soon as I have an update.

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  Wander de Bode

  • November 05, 2025 14:59

  Okay, thanks for the update.
  I hope we can fix this today and find a solution so this doesn't keep happening. It must be very difficult for you too, having to fix everything over and over again.

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  Wander de Bode

  • November 05, 2025 19:39

  is there an update yet

   

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  Ariel H.

  • November 06, 2025 08:15

  Hi Wander,

  Everything should now be working as expected, please let us know if you encounter any further issues.

  Best regards,
  Ariel H.

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