Brizy Cloud Pro, updated page is not saved

RJ Carino

• October 01, 2025 03:26

Hi,

Site has already been published month's ago in Brizy Cloud, on custom domain and is working fine. I just need to edit the homepage page so I did, "update" the page but it's not reflected on live site on different browsers and devices. What am I missing? 

Thank you for your assistance,

RJ

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  KC George

  • October 01, 2025 04:43

  Hello RJ Carino,

  I see the design at https://jmp.sh/PTnEx8D1 when visiting your website https://www.hortiterrafarms.org/. Do you mean that your editor design is significantly different from the fronted design?

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  RJ Carino

  • October 02, 2025 06:47

  Hi George,

  Just few pics added to the Gallery.

  Thanks

  

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  KC George

  • October 02, 2025 09:11

  Hello RJ Carino,

  Kindly sign into your hosting Control Panel and delete all content under the /var/cache/ folder and check if the issue gets resolved.

  

  If this does not help, we will would like to have FTP access to your hosting server to troubleshoot this issue for you.

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  RJ Carino

  • October 02, 2025 10:02

  Hi,

  Aren't you the one hosting the website, Cloud Pro? I created the site on this platform. I only have Dashboard. I don't have access to Brizy control panel. Where and how do I access that?

  
  

   

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  KC George

  • October 02, 2025 12:36

  Hello RJ Carino,

  You are not hosting https://www.hortiterrafarms.org/ with Brizy Cloud. You decided to host this project on an external server using the "Server Sync" publishing option. Looks like https://buyvm.net/ is currently hosting it.

  

  You have the option to disconnect "Server Sync" and and add your custom domain to Brizy Cloud following the procedure at https://support.brizy.io/hc/en-us/articles/360041764052-Add-A-Custom-Domain. You project will be hosted with Brizy Cloud, if you follow this procedure.

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  RJ Carino

  • October 04, 2025 08:13

  Hi George,

  It's fixed now after I deleted the cache folder.

  Thank you for your assistance,

  RJ

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