Code 403

Michael Carpenter

• September 24, 2025 04:31

I am having an issue activating a pro license for a new build. Please advise. See attached

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  Ariel H.

  • September 24, 2025 08:35

  Hi Michael,

  Thank you for contacting us. 

  To help resolve the issue, could you please provide us with temporary access to your WordPress Admin dashboard (with administrator rights) along with your license key, and send the following details to communitysupport@brizy.io)?

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/29705016540178
  WordPress Admin URL:
  Username:
  Password:
  License Key:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Michael Carpenter

  • September 24, 2025 13:54

  Hello Ariel,
  
  The info you requested has been sent.

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  Ariel H.

  • September 24, 2025 15:28

  Hi Michael,

  Thank you for the update.

  Your server was blocked from our licensing server, which is why you were seeing the 403 error when trying to activate the license. We’ve manually activated the license for you, so everything should now be working. Apologies for the inconvenience caused.

  

  Best regards,
  Ariel H.

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