HTML Code Embedded In Buttons

Ellora Maggs

• September 10, 2025 00:13

https://www.loom.com/share/ff584369dffa4afa8162650d4720dc31?sid=f3f241f8-10d8-47e8-9662-f706826f2801

I’m running into an issue with embedded code on some of our pages. We have lead capture buttons that should open a form. I’ve used the same HTML embed code for each button.

Here’s what happens:

• The first button on the page works correctly — the form displays as expected and allows you to move to the next page of the form.

• For the second (and any additional) button using the same code, the form does not display properly. It only shows part of the whole form.

I’m not sure if this is a Brizy issue, a WordPress issue, or something I should address with the origin of the code (our CRM HighLevel). Do you know what might be causing this, or if there’s a fix on the Brizy side?

Thanks for your help!

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  Ariel H.

  • September 10, 2025 08:04

  Hi,

  Thank you for contacting us.

  Since the first button is working as expected, one quick test you could try is to copy or duplicate that working button and paste it into your preferred blocks, instead of adding the code again from scratch. 

  I’ve created a short screencast to demonstrate how you can do this: https://youtu.be/H8FXyqwX5oY

  Could you please give this a try and let me know if it makes any difference?

  Best regards,
  Ariel H.

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  Ellora Maggs

  • September 11, 2025 19:22

  Thanks but it doesn't appear to have fixed it. What else can I try? 

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  Ariel H.

  • September 12, 2025 08:04

  Hi,

  Please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  • Community Post link: https://support.brizy.io/hc/en-us/community/posts/29355365460370
  • WordPress Admin URL:
  • Username:
  • Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ellora Maggs

  • September 15, 2025 19:27

  I responded via email, thanks

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  Ariel H.

  • September 16, 2025 09:37

  Hi,

  Thank you for the update.

  Unfortunately, we haven’t received your site credentials yet. Could you please resend them so we can proceed with checking the issue for you?

  Best regards,
  Ariel H.

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