odd url issue

Diane Wolf

• August 31, 2025 19:08

ultimatek9.com, the logo in the upper left keeps linking to ultimatek9.com/home which doesn't exist. I originally had it set to Site Url then when I noticed it was wrong, I changed it to the correct Url manually. Then when that failed I deleted the logo,  added it back, and linked it manually. Still is showing as /home. Cleared cache, checked other computers, can't figure it out! Thanks!

0

• 

  KC George

  • September 01, 2025 04:11
  • Edited

  Hello Diane,

  The Site URL should ideally work. I have hyperlinked the logo at https://brizy.support/services/  using this method and it works fine.

  

  If this does not work, try typing the site URL in the URL field.

  

   

  0
• 

  Diane Wolf

  • September 01, 2025 04:17

  that's exactly what I did; both methods, it's still adding /home at the end of the url. It's very odd. 

  0
• 

  KC George

  • September 01, 2025 10:45

  Hello Diane,

  Can we look at your WordPress Dashboard to fix this issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/29135296082578
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

  0
• 

  Diane Wolf

  • September 02, 2025 04:39

  Okay, I sent the email. Thanks.

  0
• 

  KC George

  • September 02, 2025 09:55

  Hello Diane,

  There was a hyperlink to /home in the column surrounding the logo. I have removed it. Please check if the logo hyperlinks correctly now.

    

  0
• 

  Diane Wolf

  • September 02, 2025 15:06

  Thanks so much for finding that!! I did not put that on there though, I don't do links like that. Very weird! Thanks again. 

  0

Please sign in to leave a comment.