Very disappointed not working again

Misty Lambrecht

• August 30, 2025 13:22

I have been very disappointed with this plugin. It constantly has errors and does not work as advertised. Each time I try to build something with it, I experience delays while waiting for tech support to fix issues.

As my renewal date approaches, I’m seriously questioning whether I should rebuild all of the sites I’ve created with this plugin.

Most recently, I attempted to use a layout and couldn’t even load a simple image without receiving an error. The same problem occurs with other basic elements like buttons. Having to contact tech support every time and wait for a resolution is extremely frustrating.

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  Ariel H.

  • September 01, 2025 08:44

  Hi Misty,

  I apologinze for the frustration this has caused. 

  The issue you encountered could be due to a version mismatch. Please make sure you have the latest versions of Brizy and Brizy Pro installed. 

  

  If the problem continues after updating, kindly provide us with your WP Admin credentials so we can take a closer look from our side. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/29117260396690
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 18, 2025 11:30

  Hi Misty,

  I just wanted to follow up to see if the issue has been resolved with the solution we shared earlier. If you’re still experiencing any problems, please share your site’s credentials with us so we can take a closer look.

  Best regards,
  Ariel H.

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