Edit Image error

Michael Calas

• August 12, 2025 22:47

Hello,

When I try to edit/replace or even add an image, I receive the following error: "An error happened while trying to display his element. You can open an Issue or remove this element"

This is happening even when I try to place a Brizy block/template or when I place an element myself. I have the latest Brizy plugins, WordPress, and the latest Blocksy theme.

This issue started when I cloned and moved a few subdomains to a different domain and made sure to disable and create new Brizy Pro WP licenses.

The subdomain is very small; it's just a form that we use to communicate certain issues.

https://studio-work-request.villageartsandeducation.org

Thanks in advance for your assistance.

Cheers,
Michael

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  Ariel H.

  • August 13, 2025 08:33

  Hi Michael,

  Thank you for contacting us.

  Could you please try resetting the Permalinks to see if that resolves the issue? To do this, go to Settings > Permalinks in your WordPress dashboard, ensure the Post name option is selected, then click Save (even if it’s already selected). After that, check if you still encounter the issue.

  If this made no difference, please share your WordPress admin login details with us so we can take a closer look. You can also add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28725468637074
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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