WP Menu Navigation Settings Don't Match Front End View

Ellora Maggs

• August 04, 2025 18:24

Hi, I'm having an issue where the navigation menu I updated in WordPress is not showing up correctly on the front end of the site.

I edited and saved the menu through the WordPress Appearance > Menus (or Navigation) section, and everything looks correct in the backend. However, on the live site, the menu is missing some items.

I've refreshed browser and site cache, and I confirmed the menu is saved correctly and contains the right links.

Can you help me figure out why the saved menu changes aren’t appearing publicly? Is there a Brizy-specific setting or template that could be overriding it?

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  Ariel H.

  • August 05, 2025 09:09

  Hi Ellora,

  Thanks for reaching out.

  Could you please try making a small adjustment to the affected blocks? For example, adjust the width slightly or add 1px padding, then save the page and preview it on the front end to see if that fixes the issue.

  If that doesn't help, please feel free to provide your site’s login details so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28543853537554
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • August 05, 2025 15:39

  Hi Ellora,

  Thank you for your cooperation.

  We’ve inspected your website, and the navigation menu appears to be working properly on our end. You can see this in the following screencast: https://youtu.be/DWHksIbESNE

  To help us better understand the issue, could you please create some screenshots showing what you’re seeing on your end? This will help us identify any differences and assist you more accurately.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ellora Maggs

  • August 28, 2025 22:05

  Hi, just following up on this. I sent an email response. 

  Thank you

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  Ariel H.

  • August 29, 2025 08:56

  Hi Ellora,

  Thank you for the update.

  We’ve inspected your menu navigation on the front end, and everything appears to be displaying correctly from our side - https://imgur.com/a/yxfdnLq

  To better understand the issue, could you please provide us with a screenshot showing which menu items are missing on your end? This will help us compare and pinpoint where the discrepancy might be coming from.

  Best regards,
  Ariel H.

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  Ariel H.

  • September 18, 2025 11:28

  Hi Ellora,

  I just wanted to follow up regarding the menu navigation issue. We haven’t received your screenshot yet, and it would  help us if you could share one showing which menu items appear to be missing on your end. This will allow us to compare directly with what we’re seeing and identify the cause more quickly.

  Best regards,
  Ariel H.

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