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Can't update or publish

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5 comments

  • Ariel H.

    Hi Paulina,

    I apologize for the trouble.

    Please share your WordPress admin login details with us so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28452484854162
    WordPress Admin URL:
    Username:
    Password:

    Best regards,
    Ariel H.

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  • Paulina Glapinski

    Thanks Ariel, i emailed all the info, i hope it works! 

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  • Ariel H.

    Hi Paulina,

    Thank you for your cooperation.

    Upon checking, the issue appears to be related to a conflict with the WPML Multilingual CMS plugin. When the plugin is disabled, the problem no longer occurs.

    Could you please try updating WPML to the latest version and see if that helps resolve the issue? 

    Best regards,
    Ariel H.

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  • Paulina Glapinski

    Thanks Ariel, it works now! Only my menu seems to have disappeared, how can I get it back?

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  • Ariel H.

    Hi Paulina,

    Glad to hear it’s working now.

    About the missing menu, could you please try making a small change to your Global Header, like adding 1px of padding, and then save the page? After that, preview the site and see if the menu reappears.

    This action triggers Brizy to recompile the page, and it often resolves this kind of issue.

    Let me know how it goes.

    Best regards,
    Ariel H.

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