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Elements show up on editing page, but are missing on the actual webpage

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2 comments

  • Ariel H.

    Hi Jenna,

    To help us investigate further, please try disabling all other plugins except Brizy and Brizy Pro, then check if the content displays correctly on the live page. This will help rule out any plugin conflicts.

    Additionally, could you share some screenshots showing how the page looks in the Brizy editor versus how it appears on the live site? This will give us a clearer idea of what’s happening.

    If the issue persists, feel free to add us as an Admin user to your WordPress Dashboard so we can take a closer look. You can send the details to communitysupport@brizy.io using the format below:

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28419760892946
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

    0
  • Ariel H.

    Hi Jenna,

    We’ve released an update today. Could you please install it and see if this helps fix the issue?

    Best regards,
    Ariel H.

    0

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