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need help about php error

Cristina Teixeira

Hello I hope you are very well.

 

 

I updtae my blog for php 8.3. I run a diagnostic of compatibility ewith plugins and I found this information on my wp blog. 

 

That you can see on image. 

 

Ask for your help because I can't heve the risk of errors of function on the site that also have a membership area and sales pages, Need to work always properly.

 

Thanks so much.
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Comments

10 comments

Date Votes
  • Ariel H.

    Hi Cristina,

    Thank you for reaching out.

    The PHP errors you're encountering are not related to Brizy or Brizy Pro. They appear to be caused by another plugin that includes an older library called phplrt/compiler, which isn’t fully compatible with PHP 8.0. Brizy and Brizy Pro do not use this library, so they are not the source of the issue.

    To address this, I recommend switching your PHP version to 7.4 for now, as it tends to work better with older plugins. To pinpoint which plugin is causing the error, you can try deactivating all third-party plugins except for Brizy, Brizy Pro, and your diagnostic tool. Then, run the PHP diagnostics again. If the error no longer appears, it confirms that Brizy isn’t the cause.

    From there, reactivate your other plugins one at a time, running the diagnostics tool after each activation. When the error reappears, the last plugin you activated is likely responsible. If it's outdated, try updating it. Once all plugins are compatible with PHP 8.0, you should be able to safely switch back to the newer PHP version. If the issue persists, you may need to contact the plugin developer and report the problem.

    Please give this a try and let me know how it goes.

    Best regards,
    Ariel H.

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  • Cristina Teixeira

    HI Ariel.

     

    I reverted to the old PHP version, but it caused several issues on the site — blocks and various errors. I couldn’t even open it. I quickly updated to PHP 8.3, and now everything is working fine.

    The only plugin still showing errors is Brizy. There were a few others that weren’t necessary and were causing issues, so they were removed.

    I would appreciate your guidance, as I can’t risk having the sales pages suddenly stop working or anything else going wrong. Thank you.

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  • Cristina Teixeira

    HI this about brizzy diagnotic php on my blog not other plugin.   I sen d you another image because that error reports is big. Thanks

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  • Ariel H.

    Hi Cristina,

    Please share your WordPress admin login details with us so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28383708470162
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

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  • Cristina Teixeira

    ok is done, take. alook. 

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  • Ariel H.

    Hi Cristina,

    I just wanted to follow up as we haven’t received your site credentials yet.

    Kindly send them following the format we shared in our previous email. Alternatively, you can follow the steps in this guide to provide the details securely: https://supportfiles.brizy.site/creating-a-temporary-admin-user-for-support

    Let us know once done so we can proceed with checking the issue.

    Best regards,
    Ariel H.

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  • Cristina Teixeira

    HI I did yesterday since I have your email. I did the acess on wp as admin. I believe your acess was sent. 

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  • Cristina Teixeira

    anyway I just wnat to check your compatibility with php 8.3 because is the only plugin teht shows error message on the test of compatibility. Thanks. 

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  • Ariel H.

    Hi Cristina,

    Thanks for the update. The latest version of Brizy should be compatible with PHP 8.3. If your compatibility checker is still showing otherwise, rest assured, it should update soon, as compatibility data sometimes takes a bit of time to reflect the latest releases.

    Also, please keep in mind that if a plugin isn’t compatible with your PHP version, it would typically generate an error or warning when activated. If Brizy is running smoothly on your site, it’s a good sign that it’s working fine with your current PHP version.

    Let us know if you run into any issues or need further assistance.

    Best regards,
    Ariel H.

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  • Cristina Teixeira

    ok. I wait to see if  a new test indicates that is oko. 

     

    thanks

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