Issues with last update

Jean-Pierre Michael

• July 23, 2025 16:38

I get critical errors because of Brizy plugin. Here is the report 23-Jul-2025 16:20:11 UTC] PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, class Brizy_Public_Main does not have a method "insert_page_head" in /home/kmfr/apotresdelapaix.fr/wp-includes/class-wp-hook.php:324 Stack trace: #0 /home/kmfr/apotresdelapaix.fr/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #1 /home/kmfr/apotresdelapaix.fr/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #2 /home/kmfr/apotresdelapaix.fr/wp-admin/admin-header.php(168): do_action('admin_head') #3 /home/kmfr/apotresdelapaix.fr/wp-admin/index.php(137): require_once('/home/kmfr/apot...') #4 {main} thrown in /home/kmfr/apotresdelapaix.fr/wp-includes/class-wp-hook.php on line 324 This indicates that the issue was caused by the Brizy plugin, which is attempting to call a non-existent method (insert_page_head). As a result, it was preventing access to the WordPress admin dashboard.

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  KC George

  • July 24, 2025 04:54

  Hello Jean-Pierre,

  Can we take a look at your WordPress Dashboard to troubleshoot this issue? Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/28282525636882
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Jean-Pierre Michael

  • July 24, 2025 05:32
  • Edited

  Thanks KC!

  I sent them a temporary login

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  Ariel H.

  • July 24, 2025 10:39

  Hi Jean-Pierre,

  We’ve successfully updated both Brizy and Brizy Pro on your site. 

  

  However, we noticed that the Ultimate Dashboard plugin is breaking the default WordPress login page. This seems to be a compatibility issue with the latest version of WordPress.

  

  To restore access, we’ve temporarily disabled the plugin. 

  

  We recommend reporting this issue to the plugin’s developers so they’re aware of the conflict and can possibly offer a solution.

  Please let us know if there's anything else we can assist you with.

  Best regards,
  Ariel H.

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  Jean-Pierre Michael

  • July 24, 2025 10:47

  Not sure what you did but my membership access disappeared now...

  I have to restore it...

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  Ariel H.

  • July 24, 2025 11:50

  Hi Jean-Pierre,

  Thank you for the update. If your membership access is managed by the Ultimate Dashboard plugin, it’s possible that there’s a compatibility issue with the latest versions of WordPress.

  We recommend reaching out to the developers of the Ultimate Dashboard plugin so they can investigate the issue further and possibly offer a solution.

  Just to clarify, after updating Brizy and Brizy Pro to the latest versions, everything is working properly when both the Ultimate Dashboard and its Pro version are disabled.

  Let us know if there's anything else we can assist with.

  Best regards,
  Ariel

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  Jean-Pierre Michael

  • July 24, 2025 12:52

  The membership access is Blocksy's. everything worked perfectly before the brizy update and it doesnt work anymore as soon as I update to the new version

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  Ariel H.

  • July 24, 2025 13:52

  
  Hi Jean-Pierre,

  Thank you for the update.

  To better understand the issue, could you please share a short screencast demonstrating how the membership access is set up and what exactly isn’t working after the Brizy update?

  Also, could you kindly confirm if the membership access is indeed being managed by Blocksy? The last time we had access to your site, we noticed that the ProfilePress plugin was installed for handling membership features.

  Looking forward to your reply so we can assist you further.

  Best regards,
  Ariel H.

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