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After updates, page won't scroll with brizy 2.7.3 activated

Comments

3 comments

  • Ariel H.

    Hi,

    Thank you for reaching out.

    Could you please try temporarily disabling all other plugins except Brizy and Brizy Pro to see if the issue still occurs? Additionally, we recommend switching to a default theme (like Twenty Twenty-One) just for testing purposes.

    If the problem persists, please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

    Community Post link: https://support.brizy.io/hc/en-us/community/posts/28234951959570
    WordPress Admin URL:
    Username:
    Password:

    Looking forward to your reply.

    Best regards,
    Ariel H.

    0
  • Sportsman Creative

    We tried the above and the issue still occurs. Shared login credentials with you by email. Thank you!

    0
  • Ariel H.

    Hi,

    Thank you for your cooperation. 

    We've found that re-creating the page has resolved the issue. We saved the existing design as a layout, created a new page, and then imported the saved layout. Everything appears to be working fine now.

    If you have any further questions, please let us know.

    Best regards,
    Ariel H.

    0

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