footer

Misa Matsuura

• July 16, 2025 20:38

I am creating a footer using content blocks from the Blocksy theme.

After updating, the footer is no longer displayed only when the content blocks is designed with brizy.

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  Ariel H.

  • July 17, 2025 01:38

  Hi Misa,

  Thank you for reaching out, and I'm sorry for the trouble caused after the update.

  We’ve seen similar behavior when global blocks or sections don’t render properly on the frontend after updating. This has been addressed in Brizy 2.7.1 and Brizy Pro 2.7.0.

  Please make sure you're using those versions, then try making a small change to the affected footer, like adding 1px of padding and re-save the page. This triggers a recompile and usually resolves the issue.

  Let me know if it still doesn’t display correctly, and we’ll be happy to take a closer look.

  
  Kind regards,
  Ariel H.

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  Misa Matsuura

  • July 17, 2025 04:06

  Thank you for your reply.

  I am using Brizy 2.7.1 and Brizy Pro 2.7.0 and still the footer does not appear even after recompiling.

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  Ariel H.

  • July 17, 2025 09:34

  Hi Misa,

  Thanks for the update.

  Kindly update Brizy Pro to version 2.7.1 as well, as it contains important fixes that complement the core plugin update.

  

  After updating both plugins, please try recompiling by making minor modifications as mentioned in our previous reply. If the footer still doesn't appear, feel free to reach out—we’ll be glad to take a closer look.

  Best regards,
  Ariel H.

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  Misa Matsuura

  • July 17, 2025 10:31

  Unfortunately, I updated to 2.7.1 and recompiled, but the footer still didn't appear.

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  Ariel H.

  • July 17, 2025 11:04

  Hi Misa,

  Thank you for the update and we apologize for the inconvenience.

  Please provide us with temporary access to your WP Admin page so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28128803602962
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • July 17, 2025 13:25

  Hi Misa,

  Thank you for bringing this to our attention. We've escalated the issue you reported to our Development Team and are currently awaiting their response. We appreciate your patience and will keep you updated as soon as we hear back.

  Best regards,
  Ariel H.

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