Menu Broken

Sarah Spencer

• July 16, 2025 14:25

Hi the menu for https://stoneshotblasting.co.uk/ is broken in published mode 

 

But in the edit with brizy mode it's fine - I am using blocksy and it's as up to date as can be 

I have tried rebuilding a new menu, I've deactivated and reactivated blocksy and tried deactivatng all the plugins - including Brizy pro .. just not Brizy 

Please can you raise a ticket because I think this is a developer thing more than an end user thing (?) 

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  Ariel H.

  • July 16, 2025 15:59

  Hi Sarah,

  Thank you for reaching out, and I’m sorry to hear about the issue with the menu on your site.

  We’ve seen similar behavior recently, where menus appear correctly in the Brizy editor but not on the live site. This is often related to a rendering issue after the recent update. Please ensure you're using the latest versions:

  Brizy 2.7.1
  Brizy Pro 2.7.0

  After updating, try making a small change to the header block (such as increasing the padding by 1px) and then save. This helps trigger a recompile and may restore the menu on the live site.

  That said, I understand you’ve already done quite a bit of troubleshooting, and I agree that it seems like something our developers should look into further. I’ve raised the issue internally for review.

  Thank you for your patience.

  Kind regards,
  Ariel H.

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  Sarah Spencer

  • July 21, 2025 17:29

  That's part of what I had done - and just repeated it 

   

  Same thing - needs a dev to look in on this one please 

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  Ariel H.

  • July 22, 2025 09:47

  Hi Sarah,

  Thank you for the update, and I’m sorry to hear about the issue.

  Please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/28121847988242
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Sarah Spencer

  • July 23, 2025 14:44

  Please confirm you have access okay? 

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  Ariel H.

  • July 23, 2025 15:40

  Hi Sarah,

  Thank you for your cooperation. We’ve gone ahead and updated both Brizy and Brizy Pro to the latest versions to help resolve the issue.

  

  Please feel free to check on your end, and let us know if everything is working as expected.

  Best regards,
  Ariel H.

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