I was getting an error with Brizy Pro WP 2.6.14 so I deleted Pro and reinstalled. Now all my formating on the page is gone! How can I get it back without restoring a backup?

Jeff Safire

• July 05, 2025 23:17

I keep getting the error "Update Check Encountered Error on 'brizy-pro" from Wordfence. So I deleted Brizy Pro and reinstalled. Now all formatting is gone! I didn't expect that. I have reinstalled Brizy Pro in the past and this did not happen. Did I do something wrong? Can I get the formatting back without restoring from backup? (I sure wish this site was on Brizy Cloud instead of WP!!!) 

Brizy 2.6.22, Brizy Pro 2.6.14

MacOS Monterey (12.7.6) – Yes, I know this is old. I have to keep it on this Mac M2 for compatibility with one app.

Safari 17.6

 

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  Ariel H.

  • July 07, 2025 09:13
  • Edited

  Hi Jeff,

  Thank you for reaching out, and I’m sorry to hear about the issue.

  We recommend first reverting back to the latest versions of both Brizy (2.6.22) and Brizy Pro (2.6.14), if you haven’t already. Once that’s done, please try making a small change to the affected pages—such as adding 1px padding to the header, and then save the changes, check the front end to see if this restores the formatting. If the issue is resolved, you can revert your changes. This step forces Brizy to recompile the page.

  If this doesn’t help, please share your WP Admin login details with us so we can take a look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27871883577874
  WordPress Admin URL:
  Username:
  Password:

  Also make a full backup of your site as a precaution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Jeff Safire

  • July 07, 2025 19:02

  Yes, all good now.

  Thanks, Ariel. Have a good one.

  jeff

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