403

Aslak Kvaale

• June 25, 2025 03:54

I have just open several new sites but when i try to add the brizy liscence i get this message: The remote server response code is 403

 

what is this.

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  Ariel H.

  • June 25, 2025 11:22

  Hi Aslak,

  Thank you for reaching out.

  The 403 error you're seeing usually means that your server might be blocked from accessing our license server. This can occasionally happen due to hosting restrictions or firewall settings.

  As a temporary workaround, you can activate your Brizy Pro license in a local development environment. Once you're done working on your site, you can migrate it to your live server.

  Alternatively, you can set up a fresh WordPress installation locally, activate the license there, and then migrate the entire site, or just export the database to your live environment.

  For local development, tools like XAMPP, WAMP, or Local by Flywheel work well. To handle the migration, we recommend using the WPVivid plugin, which allows you to transfer your full site or just the database after activation. This approach is good for newly installed WP sites, it might be complex if it is an existing site, but this works as well.

  Please feel free to reach out if you need help with any part of this process, we're glad to assist further.

  Best regards,
  Ariel H.

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  Aslak Kvaale

  • June 25, 2025 14:56

  Thank you for answer.

  sadly your solutions are on universty bachloor degree level while i am at a kindergarden level with other words kilometers above my knowledge skills.  . i have my sites on namecheap  my 3 others has never  had any problem. same hosting but now this suddenly happens. 

  Aslak 

   

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  Ariel H.

  • June 25, 2025 16:10

  Hi Aslak,

  Thank you for the update and we apologize for the inconvenience. Please provide us temporary access to your WP Admin credentials so we can set this up for you. You can add us as an Admin user from your Dashboard and send the following details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27623573447186
  WordPress Admin URL:
  Username:
  Password:
  Please also include your license key:

  Looking forward to your response.

  Best regards,
  Ariel H.

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