The remote server response code is 403.

DW

• June 10, 2025 14:08

I am trying to activate a new license but receive a msg: "The remote server response code is 403"

According to Namecheap, they say that Brizy has probably put a block on their server address - can you resolve this asap please?

 

Thank you.

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• 

  Ariel H.

  • June 11, 2025 13:37

  Hi DW,

  Thank you for reaching out to us.

  To investigate further, we’d appreciate it if you could provide temporary access to your WordPress admin. You can add us as an Admin user from your Dashboard and send the following details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27309244559890
  WordPress Admin URL:
  Username:
  Password:
  Please also include your license key:

  Looking forward to your response.

  Best regards,
  Ariel H.

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