An error happpened while trying to display this element

Michael Clapperton

• June 05, 2025 22:30

URL:  https://billswindow.instawp.xyz/

Problem:  https://vento.so/view/e47301c8-c928-46e3-a259-ba63b4f24034?utm_medium=share

1. I cleared my cache

2. I installed the latest plugins

3. I've run into this very recently and unfortunately I don't remember how I fixed it.
4. I spun up another version of the site and the same thing happened.

0

• 

  Ariel H.

  • June 06, 2025 08:53

  
  Hi Michael,

  Thank you for taking the time to make the screencast.

  Please also make sure your server meets the following PHP settings:

  PHP max input variables: 8000
  PHP memory limit: 512M or higher
  PHP post max size: 64M
  Upload max filesize: 64M

  If you have access to cPanel, go to "Select PHP Version," then open the "Options" tab to adjust these values. Here's a helpful reference: https://www.simplified.guide/cpanel/php-memory-limit
  You can also reach out to your hosting provider so they can set this up for you.

  5. If all the above failed, ask your hosting provider to temporarily disable ModSecurity, as it may be blocking some of Brizy’s functions. If you have access to do this from cPanel, you can follow this guide:
  https://www.hostitsmart.com/manage/knowledgebase/287/How-to-Disable-ModSecurity-in-cPanel.html

  If nothing helps, please share your WordPress admin login details with us so we can take a closer look. Please add us as an Admin user to your WordPress Dashboard and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/27217131958162
  WordPress Admin URL:
  Username:
  Password:

  Also make a full backup of your site as a precaution.

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Michael Clapperton

  • June 06, 2025 18:24

  WP URL:  https://billswindow.instawp.xyz/wp-admin/

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  Ariel H.

  • June 09, 2025 09:16

  Hi Michael,

  Thank you for contacting us.

  We can no longer access your InstaWP site is no longer accessible on our end. However, we were able to test the issue on our side, and we couldn’t replicate it.

  You can also check it from here:
  URL :https://hardier-hedgehog-932313.instawp.xyz
  Username: wijotuhujo9701
  Password: jyp4JnKaVhvSWoXO8RTr

  When you get the chance, could you please try switching to another theme to see if that helps? You can also try installing the Classic Editor plugin and check if the issue persists. It’s possible that the problem may be related to a conflict with the Gutenberg editor.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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