Website global menu duplicated

Claudio Ortiz

• June 05, 2025 17:48

I'm building a website for my wife, https://staestheticsstudio.com, and the menu is duplicated. I need help fixing it, and I called Bluehost, my hosting company, but they said they can't resolve the issue and suggested that I follow up with your team. Please call me at (831) 261-8970 or email me at claudio@codginc.com.

Thank you,

Clauido

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• 

  Kc George

  • June 06, 2025 06:13

  Hello Clauido,

  We will need access to your WordPress Dashboard to troubleshoot this issue. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/27213779919506
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Claudio Ortiz

  • June 11, 2025 20:15

  Hello George,

  I sent you an email with the information you requested. Thank you!

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  Kc George

  • June 12, 2025 10:16

  Hello Claudio,

  We could sign in to your website; however we do not have access to your WordPress Dashboard. Kindly check the role assigned to "Tempuser" in your WordPress Dashboard under Users > All Users. Administrator role is useful to troubleshoot the above issue.

  

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