BRIZY CLOUD : HTML DOWNLOADED SITE -- Menu Links Missing Their .Html Extension, So Not Working
Hi Support,
This seems to be an issue that crops up regularly on the support forum, but I can't seem to find an entry with a definitive resolution.
The issue is appearing on my site at www.FairBritannia.org, which is a site created by using the Brizy Html Download option - i.e. I download the html files and then manually upload them to my server.
The problem is that none of the links from the menu work - producing an 'entry not found' error. This seems to be caused by the links attempting to find the pages' (internal) slug entry rather than the full url page path - which includes the .html extension at the end. When I manually add '.html' to the end of the path in the browser, the links all work OK.
I have tried repeating the html download process and uploading the new set of html files but the result is the same. Clearing the browser cache doesn't help either. The problem occurs on DuckDuckGo, Chrome and Firefox.
Any help you are able to offer would be much appreciated.
Thank you.
Geoff
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Hello Geoff,
The Export HTML feature is ideal for smaller website with 5-10 pages. For website with 50 plus pages, the Export HTML is not a good publishing option. Kindly consider the "Server Sync" option to publish your website following the procedure at https://support.brizy.io/hc/en-us/articles/360027008491-Server-Sync
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Hi K C,
Thank you for your reply and for the information regarding the Server Sync option. However, getting embroiled with PHP and folder permissions on my webhost's server is a bad fit for me!!
To give a little more detail, I have been successfully using the Html Download functionality for several years, and although, as I have added more pages, the time taken for the download to start has increased, it has worked very well. Even with more than 50 pages, it has been working fine up until a couple of days ago. Also, I need the option to add over 600 pages generated by my own programme that runs against one of the Html Download pages that I use as a template - my programme simply modifies the underlying html slightly - and then I upload all those pages to my server with the other Brizy-generated html pages. I don't believe its possible for me to upload these pages, that are generated completely outside the Brizy software, to the Brizy server?
I do hope the Html Download can be made to work again, as it is by far my preferred option.
Thanks.
Geoff
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Hello Geoff,
Please try this and see if it helps to resolve the issue. Kindly download the file at https://jmp.sh/aKmDRGQK to your computer, upload it to the site root of https://www.fairbritannia.org/ and check if the site navigation works well again.
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Hi K C,
Many thanks indeed, that file fixed the links immediately!! Super.
There was an .htaccess file already on the server containing the following code :
#+PHPVersion
#="php82"
AddHandler x-httpd-php82 .php
#-PHPVersionSo I had to change the name of this file in order to add the new .htaccess file, so am a bit concerned that this missing file might cause something to break further down the line. Just to be on the safe side, is there a way to combine the previous code with the code in the new .htaccess file?
Thank you.
Geoff
I don't know php, so if possible could you perhaps so if possible, could youyou would, could you
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Hello Geoff,
For the Export HTML files to display your website design, you would not need the .htaccess file you had in your server earlier. The new .htaccess file you have uploaded is sufficient.
We have revised the procedure for the Export HTML at https://support.brizy.io/hc/en-us/articles/360026945332-Export-HTML
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Hi K C,
Super, thank you for that confirmation, and for the updated Html Download procedure.
Another satisfied customer!
Kind regards,
Geoff
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