Having some troubles with the Brizzy PRO plan

Greg Ceuppens

• April 29, 2025 11:26

hello

we are having some troubles with the Brizzy PRO plan. we assumed that we have a PRO plan. However we see on the 'builder' page that we need to get a PRO plan.

parts of website are not up to date, and it looks strange.

thank you

 

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• 

  Ariel H.

  • April 29, 2025 12:52
  • Edited

  Hi Greg,

  Sorry to hear you're experiencing this issue with Brizy. It’s likely caused by a version mismatch. Please make sure you're using the following versions:

  

  If the problem continues or you're unable to check this on your end, we’d be glad to take a closer look. Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/26365688192274
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

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