Wordpress Menu Page Breaks with Brizy

Chris Moore

• April 09, 2025 09:46

Hi there, 

I see you have had this issue before but I am running: 

Brizy 2.6.14 
Brizy Pro 2.6.8 
Wordpress 6.7.2

Brizy plug ins are making the menu area disappear in Appearance > Menu. As when deactivated, the menu area reappears. 

Can you help?

Thanks
Chris

0

• 

  Ariel H.

  • April 09, 2025 12:11

  Hi Chris,

  Thank you for reaching out.

  I assume that you prefer to use your theme’s menu instead of the Brizy menu element. If that’s the case, try setting your Page Template to Default instead of Brizy Template. You’ll find this option in the lower-left corner of the editor, just above the exit button, as shown in this screenshot.

  

  If you have any other questions, feel free to let us know.

  Best regards,  
  Ariel H.

  0
• 

  Chris Moore

  • April 09, 2025 12:17

  Thanks - I mean the Wordpress Menu page... as in this link, with Brizy active - it breaks that page and makes it blank.

  0
• 

  Ariel H.

  • April 09, 2025 12:22

  Hi Chris,

  Could you please provide us temporary access your website so we can take a closer look? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/25918940223506
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your site as a precaution.

  Best regards,
  Ariel H.

  0
• 

  Chris Moore

  • April 09, 2025 12:25

  Sorry, sadly won't be able to provide that I'm afraid - is there any other way? I can screen record the issue and show you when the plugin is active and when it is not active. 

  0
• 

  Ariel H.

  • April 09, 2025 12:30

  Hi Chris,

  I understand, could you please create a short screencast to demonstrate the issue?

  In the meantime, please try disabling all plugins except Brizy and Brizy Pro to see if that resolves the issue. You can also temporarily switch to a different theme to check if the problem is theme-related.

  If disabling other plugins fixes the issue, re-enable them one by one while testing the page  to identify the conflicting plugin. If switching themes resolves it, consider using a more compatible theme such as Blocksy or Astra.

  Give it a try and let me know how it goes.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.