errors when editing the product template page

Timur Taveev

• March 24, 2025 19:15

Hello

Today I noticed 2 errors when editing the product template page.

1 in the designer I set the indents between the large product photo and the product photo gallery, I set the indents in the brizy designer 10px, in the designer I see that the indents were applied. When I open the page in the browser there are no indents.

2 Around the options of variable parameters in the designer you can set a border. The border is visible in the designer, but when you look at the page in the designer the border around each variable parameter disappears.

 

3 When you click on the buy button, a message appears about adding the product to the cart. This message is wider than the container and has symbols instead of words.

 

I used the latest versions of brizy.

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  Ariel H.

  • March 25, 2025 08:36

  Hi Timur,

  Could you also please provide temporary access the second website so we can take a closer look? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io: 

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/25552665944722
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • March 26, 2025 10:44

  Hi Timur,  

  Thank you for your cooperation. I have forwarded this issue to our development team, as we've recently received similar reports. They are actively investigating the problem, and I’ll update you as soon as there’s any progress. This may take some time to resolve. Sorry for the inconvenience.  

  Best regards,  
  Ariel H.

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  Timur Taveev

  • March 28, 2025 13:06

  Hello

  My client needs a solution to these errors. Can you provide us with a temporary code that fixes these errors? Or advise a version of the plugins where these errors do not exist, we will install the previous versions.

  Thank you!

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  Ariel H.

  • March 28, 2025 13:18

  Hi Timur,  

  Thank you for the update. Unfortunately, we don’t have a code fix for this at the moment. However, I can find previous versions where the issue doesn’t occur and send you a download link so you can revert Brizy and Brizy Pro while we wait for a fix.  

  From what I see, our developers already have a fix in testing, but there’s no confirmed release date yet.  

  I’ll get back to you as soon as I have the download links.  

  Best regards,  
  Ariel H.

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  Timur Taveev

  • March 31, 2025 10:00

  Hello

  Can you send me previous versions without errors?

  Can you let me know when a new version of the plugin with a fixed error will be released?

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  Ariel H.

  • March 31, 2025 12:23

  Hi Timur,  

  Thank you for the update.  

  Please try these versions in a staging environment first to ensure everything works as expected.  

  While we don’t have an ETA, please know that this is currently in progress.  

  Best regards,  
  Ariel H.

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