Photos not loading in Brizy editor & doesn't get published + Other site does not display
I have issues with two sites.
Problem with Site #1:
The background and video in Homepage desktop does not display + Client Log in does not display login. Can provide more details privately.
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Problem with Site #2:
When importing a premade layout, the images are not loading in Brizy editor & doesn't get published (See screenshot)
. In other words, at the very early stages of the making a website with Brizy, the editor is not even doing its bare minimum.
I have no image resizing software. I use cloudflare but do not use image resizing.
Please help immediately
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Hi Michael,
Could you please provide temporary access to your WP Admin so we can take a closer look at your sites? Kindly add us as an Admin user in your WordPress Dashboard and send the details to communitysupport@brizy.io:
Community Post link: https://support.brizy.io/hc/en-us/community/posts/24291507339922
WordPress Admin URL:
Username:
Password:Best regards,
Ariel H.0 -
Login details for both Site 1 and Site 2 have been sent to the email provided above.
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Hi Michael,
Thank you for your cooperation.
Regarding the first site, the home page does not have a video background as described. Could you kindly direct me to the correct page? As for the client login button, it seems to be working now.
For the second site, we’re already aware of the issue, and it’s been reported to the dev team for further investigation.
In the meantime, please revert to the following versions to resolve the issue:
Brizy 2.6.4 : https://jmp.sh/hTF2g1V8
Brizy Pro 2.6.3 : https://jmp.sh/3FPsswmyApologies for the trouble.
Best regards,
Ariel H.0
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