I can't save or publish page

Eagle Lin

• January 23, 2025 06:53

I have read the related discussions on the forum and tried to solve it, but without success. Please help.

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• 

  KC George

  • January 23, 2025 07:18

  Hello Eagle,

  What suggestions have you followed so far? There are two common reasons for this error

  1. The maximum size restriction for HTTP requests set in ModSecurity software in your cPanel 
  2. Wordfence Security plugin mistaking Brizy editing as malicious and blocking it

  Kindly follow the instructions in the troubleshooting guide at https://support.brizy.io/hc/en-us/articles/22590197512210 and check if the above issue can be resolved.

  If this does not help, kindly get back to us. We will take a look at your project to fix the error.

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  Eagle Lin

  • January 23, 2025 09:33

  My hosting is Cloudways, without Cpanel.
  
  Added "<IfModule mod_security.c>
   SecRequestBodyLimit 4194304
   SecRequestBodyNoFilesLimit 2097152
  </IfModule>"
  to .htaccess file

  But still can't save the page.

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  KC George

  • January 23, 2025 12:19

  Hello Eagle,

  In your Cloudways account, under "Application Settings" select your project and under the tab "PHP PFM Settings" kindly set these values and check if you are able to save your changes. (Upper limits set here can cause the above error)

  ;php_admin_value[memory_limit] = 128M
  ;php_admin_value[max_execution_time] = 120
  ;php_admin_value[max_input_time] = 900
  ;php_admin_value[post_max_size] = 1024M
  ;php_admin_value[upload_max_filesize] = 512M
  ;php_admin_value[max_input_vars] = 3000

  

  If this does not help, kindly give us access to your WordPress Dashboard. Please add a new user to your WordPress Dashboard and send the following details to our email: communitysupport@brizy.io 

  • Support Forum link: https://support.brizy.io/hc/en-us/community/posts/24128275255314
  • WordPress Admin URL: 
  • Username
  • Password

  Please let us know  in this forum when you send us the email.

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  Eagle Lin

  • January 25, 2025 02:27

  I have sent  you an email , please help solve it.

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  Ariel H.

  • January 27, 2025 08:54

  Hi Eagle,

  Thank you for your cooperation.

  Upon checking, the console is throwing error 524 which appear to be connected to CloudFlare to developement mode:
  Please refer to this guide: https://developers.cloudflare.com/cache/reference/development-mode/

  

  Also please try increasing PHP max input variables from 2500 to 6000.

  
  Please try the steps suggested on the below URL or contact your hosting provider for assistance.
  https://support.cpanel.net/hc/en-us/articles/360050736453-You-need-to-increase-PHP-variable-max-input-vars-to-higher-value

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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