Image uploads failed

Ryan Mccain

• January 20, 2025 19:27
• Edited

I get "image upload failed."  I am creating this thread so I can track it.  I think it's the same thing as this:

https://support.brizy.io/hc/en-us/community/posts/24054583524754-Image-upload-failed-in-Brizy-but-successful-for-WooCommerce-products

 

I downgraded and it works fine. 

Thanks

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  Ariel H.

  • January 21, 2025 08:53

  Hi Ryan,  

  Thank you for confirming that the downgrade resolved the issue. We’re still investigating this matter.  

  Best regards,  
  Ariel H.  

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  Ryan Mccain

  • January 21, 2025 20:02

  thanks. any ETA?

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  Ariel H.

  • January 22, 2025 08:07

  Hi Ryan,  

  Thank you for reaching out. The new patch is currently in the Beta testing phase, but unfortunately, we haven't been provided with an ETA.  

  Best regards,  
  Ariel H.

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  Ryan Mccain

  • January 22, 2025 15:27

  Ok thanks. I hope you guys understand the magnitude of this problem for many of us. thanks

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  Ryan Mccain

  • February 20, 2025 19:35

  any update here? thanks

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  Ariel H.

  • February 21, 2025 08:37

  Hi Ryan,

  Thank you for the update. If you continue to experience this issue, please provide us with temporary access to your WordPress Admin so we can take a closer look. Kindly add us as an Admin user to your WordPress Dashboard and send the following details to - communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24068004620178
  WordPress Admin URL:
  Username:
  Password:

  Additionally, we will also need temporary access to FTP/cPanel:
  FTP / cPanel host address:
  Username:
  Password:

  Best regards,
  Ariel H.

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