Image upload failed in Brizy, but successful for WooCommerce products

Swee Whitehouse

• January 20, 2025 12:59

Hello there,

I am building an e-commerce site with Brizy WordPress plugin and WooCommerce.

I can upload product images in the Add New Product page.

I can upload images in Wordpress Editor

But I can't upload an image in Brizy. I receive the Failed to upload file message when I try.

I have deactivated all other plugins, other than Brizy and Brizy Pro.

Wordpress URL: https://stage.greentrading.space/shop/

I have added communitysupport@brizy.io as an admin user and sent you an email to reset the password.

Please can you help?

Best,

Swee

 

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• 

  Ariel H.

  • January 20, 2025 15:36

  Hi Swee,

  Thank you for reaching out. We've received similar reports recently and were investigating the issue.  

  In the meantime, please revert to the following versions to resolve the issue until we can release a fix.  

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  If you encounter any issues during this process, feel free to reach out for further assistance.

  Best regards,
  Ariel H.

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• 

  Ryan Mccain

  • January 20, 2025 18:58

  I just want to report I'm having the same issue.

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  Swee Whitehouse

  • January 21, 2025 09:14

  Hi Ariel,

   

  Reinstalling the older versions of Brizy and Brizy Pro solved the problem for me. 

  Please let me know when it is safe to install the latest versions of Brizy and Brizy Pro.

  Thank you.

  Best,

  Swee

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