"Failed to upload", file already uploaded but failed imported into page

Joseph Curtis

• January 19, 2025 23:10

• Fresh WP install
• Brizy 2.6.8
• Brizy Pro 2.6.4

Situation:

1. Files are uploaded by media manager without issue.
2. "Failed to upload", after trying to complete import into page.

 

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• 

  Ariel H.

  • January 20, 2025 14:31

  Hi Joseph,  

  Thank you for reaching out.  

  I was able to replicate the issue on my end as well and have asked one of my colleagues to investigate further. I’ll update you as soon as I have any new information.  

  If you need access to the older versions, please let me know, and I’ll send you the download links.  

  Apologies for the inconvenience.  

  Best regards,  
  Ariel H. 

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  Ian Robinson

  • January 23, 2025 06:04

  Hello Joseph,

  I have the exact same issue with those same versions, I need access to the older versions.

   

  -Thank you

   

   

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• 

  Ariel H.

  • January 23, 2025 11:50

  Hi Ian,

  Please revert to the following versions until we can release a fix.  

  Brizy 2.6.4        : https://jmp.sh/hTF2g1V8
  Brizy Pro 2.6.3  : https://jmp.sh/3FPsswmy

  Follow the below procedure to roll back.

  1. Deactivate and delete Brizy Pro
  2. Deactivate and delete Brizy
  3. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy 2.6.4
  4. In your WordPress Dashboard under Plugins - Add New - Upload Plugin, upload Brizy Pro 2.6.3

  Best regards,
  Ariel H.

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  David Heutink

  • December 22, 2025 18:48

   Ariel,

  I am having this same problem now. After the update I had to edit  some pages again because tyhe blocks were messed up. But also I get the warning "Failed to Upload" as I try to put an image from my media library on a page.

   

  Please advice me on this.

   

  Regrads,
  David

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  Ariel H.

  • December 23, 2025 11:15

  Hi David,

  Thank you for contacting us.

  Kindly disable all other plugins except Brizy and Brizy Pro to check if one of them might be causing a conflict.

  If it still doesn’t resolve the problem, please provide us with temporary access to your WordPress Admin so we can investigate further. Kindly add us as an Administrator user and send the following details to communitysupport@brizy.io.

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/24040077676306
  WordPress Admin URL:
  Username:
  Password:

  Looking forward to your reply.

  Best regards,
  Ariel H.

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  Ariel H.

  • January 02, 2026 14:02

  Hi David,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

  Best regards,
  Ariel H.

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